Yes, FullStory offers a permanent free plan with 30,000 sessions/month, 12 months retention and up to 10 users. Paid plans start around $300/month.

What's the difference between FullStory and Hotjar?

FullStory offers more complete capture (Fullcapture™) and advanced AI features (StoryAI). Hotjar is more affordable but less powerful for complex analyses.

Is FullStory GDPR compliant?

Yes, FullStory offers GDPR compliance tools including sensitive data anonymization, user consent and data deletion options.

How does StoryAI work?

StoryAI automatically analyzes sessions to generate summaries, identify key elements, detect improvement opportunities and allow you to query your data in natural language.

Does FullStory slow down my website?

No, the FullStory script is optimized for minimal performance impact. Capture occurs asynchronously without blocking page rendering.

How much does FullStory cost for a business?

Pricing varies by session volume. Expect $300-$1,500/month for SMBs, and up to $50,000/year for large enterprises. A demo is required for a quote.

FullStory - UX Analytics with Replays and AI

Digital experience intelligence platform with session replays and AI

Launched in 2014

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ComplexityIntermediate

Origin

🇺🇸United States

Ideal for

StartupsMedium businessesMid-cap companiesLarge enterprises

ComplexityIntermediate

Origin

🇺🇸United States

Ideal for

StartupsMedium businessesMid-cap companiesLarge enterprises

About FullStory

Strengths

Ultra-detailed and intuitive session replays
Simple one-line code installation
StoryAI provides automated insights
Automatic error and frustration detection
Numerous integrations (Slack, Intercom, HubSpot)
Generous free plan (30K sessions/month)
Responsive customer support and complete documentation

Limitations

High pricing for startups
Interface only in English
Learning curve for advanced features
Quote-based pricing, lacks transparency
Quick session consumption on high-traffic sites

Features

Reports & Analytics

✓

Real-time monitoring

✓

API Access

✓

GDPR Compliant

✓

Team collaboration

✓

Free Tier

✗

Pricing

Free

30 000 sessions/month
12 mois de retention
10 users
Session Replay
Analytics de base
Tools de debug

30K sessions/month

User reviews

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Quick info

Price

Freemium

Starting from 276€/mo

FullStory

About FullStory

Features

Pricing

User reviews

Compare FullStory

Popular comparisons

Frequently asked questions about FullStoryFAQ

Is FullStory free?

What's the difference between FullStory and Hotjar?

Is FullStory GDPR compliant?

How does StoryAI work?

Does FullStory slow down my website?

How much does FullStory cost for a business?

Ready to try FullStory?

About FullStory

Features

Pricing

User reviews

Compare FullStory

Popular comparisons

Frequently asked questions about FullStoryFAQ

Is FullStory free?

What's the difference between FullStory and Hotjar?

Is FullStory GDPR compliant?

How does StoryAI work?

Does FullStory slow down my website?

How much does FullStory cost for a business?

Ready to try FullStory?