What exactly does Brand24 monitor?

Brand24 monitors 25 million sources including social networks (Instagram, X, Facebook, LinkedIn, YouTube, TikTok), blogs, forums, news sites, podcasts and videos. The tool collects all public mentions of your keywords.

How does Brand24 sentiment analysis work?

Brand24 uses AI to automatically analyze each mention and classify it as positive, negative or neutral. The algorithm takes into account context, tone and expressions for accurate classification.

What is the difference between Individual and Pro plans?

The Individual plan ($149/month annual) offers 3 keywords and 2K mentions/month with 12-hour updates. The Pro plan ($299/month annual) offers 12 keywords, 40K mentions, real-time updates, and advanced AI features (AI Insights, AI Events Detection).

Does Brand24 offer an API?

Yes, Brand24 offers a REST API to integrate data into your tools. API access costs $99/month in addition to your subscription.

Can I try Brand24 for free?

Yes, Brand24 offers a 14-day free trial without a credit card. You have access to all features of the chosen plan during the trial period.

Is Brand24 suitable for agencies?

Yes, Team and higher plans offer unlimited users, which is ideal for agencies. The Business plan also includes a dedicated Client Success Lead and advanced reports.

Brand24

Monitor your online reputation with AI

CertifiedLaunched in 2011

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ComplexityIntermediate

Origin

🌍PL

Ideal for

StartupsSmall businessesMedium businessesMid-cap companiesLarge enterprises

ComplexityIntermediate

Origin

🌍PL

Ideal for

StartupsSmall businessesMedium businessesMid-cap companiesLarge enterprises

About Brand24

Strengths

Coverage of 25 million sources
Accurate AI sentiment analysis
Real-time alerts (Pro+ plans)
Intuitive and easy-to-use interface
AI Insights to interpret trends
Built-in influencer identification
Automated PDF reports
Responsive customer support on all plans

Limitations

Real-time monitoring only on Pro+ plans
High price for small businesses
Uneven coverage depending on countries
Advanced AI features reserved for higher plans
API as add-on ($99/month)
Monthly mention limit on all plans

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Features

AI Assistant

Sentiment analysis

Real-time monitoring

Influencer tracking

Mentions limit

100000

Keywords limit

Reports & Analytics

Workflow Automation

Number of integrations

10intégrations

API Access

Plugins

Image Upload

Free Plan

SSO available

White-label

Task Management

Calendar integration

Document editing

Note-taking

CRM functions

Pricing

Individual

199 USD/mo

3 keywords
2 000 mentions/month
1 users
Analyse de sentiment IA
Updates toutes les 12h
Alertes email
Rapports PDF
Support chat et email

Team

299 USD/mo

7 keywords
10 000 mentions/month
users unlimited
Tout le plan Individual
Priority support
Updates toutes les heures

User reviews

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Quick links

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Quick info

Price

Paid

Starting from 199€/mo